Read the Terms & Conditions carefully.
® 2016 Mountain Trail Foods Pvt. Ltd.
The terms and conditions will be applicable only at stores operated by Chai Point or on Chai Point web/app (online ordering), operated by Mountain Trails Food Pvt. Ltd.
Any changes in the policies will be effective immediately upon communication on www.chaipoint.com/Rewards. Chai Point reserves the right to change, modify and/or terminate Chai Point Rewards Program at any time at its sole discretion.
Chai Point Rewards Program is meant for personal use only. Corporate and subscription clients cannot accrue rewards or cashback under the program.
Enroll With Chai Point Rewards Program
Register with us at a Chai Point store by sharing your mobile number at the time of billing or by downloading Chai Point mobile app and creating an account. Remember to share the same mobile number every time you make a purchase at a Chai Point store or on Chai Point web/app. The reward points (referred to as ‘Tea Leaf/Leaves’ henceforth) are only redeemable at Chai Point retail outlets/stores and on Chai Point web/app (online) orders. At any other partner channels like Swiggy, Zomato, Uber Eats, etc. these Tea Leaves cannot be redeemed at any given point of time.
EARNING TEA LEAVES (Reward Points)
Here are the simple steps to earn tea leaves into your account:
Every time you reload your wallet through Chai Point stores, website or app, you get a cashback of 3% immediately that you can use at any Chai Point store or for Online transactions via web/app orders.
Reload your wallet offline at a Chai Point store: Go to the wallet section in your Chai Point account on the app and click on ‘Add Money’. Then select ‘In-store’ and ask the store assistant to scan the QR code that appears on your screen and simply add the desired amount for cashless transactions.
Reload your wallet on Chai Point app: Go to the wallet section in your Chai Point account on the app and click on ‘Add Money’. Then select ‘Online’ and add the desired amount for cashless transactions.
Reload your wallet on Chai Point website: Visit the wallet section on the website in your account and add the desired amount through the ‘Add Money’ option.
REDEEM YOUR TEA LEAVES
The tea leaves can be redeemed either at a Chai Point store or on our web and app, irrespective of the channel through which they were earned. Tea Leaves cannot be redeemed at any of the partner channels like Swiggy, Zomato, Uber eats, etc.
Free Chai redemption at Chai Point stores:
Free Chai redemption on Web/App:
VALIDITY OF TEA LEAVES
Earned tea leaves will expire within 6 months (180 days) of being credited/allocated into your account, if unutilized. Chai Point is not liable for any specific notice regarding the expiration of either the tea leaves or offers. Tea leaves and/or offers once reversed will not be credited back to customer’s account.