The wallet section in the Chai Point app/website has been created to enhance the experience of cashless transactions. Customers will receive 3% cashback upon loading/topping-up their wallet to ensure a smooth cashless transaction for their daily ritual of Chai. The wallet is both a wallet for online payments and a medium for receiving cashback


Load money in your wallet

Reload your wallet offline at a Chai Point store: Go to the wallet section in your Chai Point account on the app and click on ‘Add Money’. Then select ‘In-store’ and ask the store assistant to scan the QR code that appears on your screen and simply add the desired amount for cashless transactions.

Reload your wallet on Chai Point app: Go to the wallet section in your Chai Point account on the app and click on ‘Add Money’. Then select ‘Online’ and add the desired amount for cashless transactions.

Reload your wallet on Chai Point website: Visit the wallet section on the website in your account and add the desired amount through the 'Add Money' option

Pay through your wallet

Through OTP: Share your phone number with the store partner at the time of billing. An OTP will be sent to your registered mobile number. Share the OTP with the store partner for a smooth cashless transaction.

Through Bar Code Scanning: Open the Chai Point App while ordering in-store. Go to the wallet section and choose “Pay at Store”. A QR Code will appear on your screen, which completes the payment upon being scanned by the store partner.

You could pay through your wallet, in Chai Point retail outlets or on ordering online through web/app, either partially (in case of insufficient balance) or in full. The remaining amount can be paid either through cash or card or payment channels like Paytm, Phonepe, etc.; depending on the payment options available at stores/online.