Mountain Trail Academy (MTA) is the training platform for Chai Point. With physical training centres in five major cities in India, MTA allows Chai Point to train world-class Chai masters for all its stores. MTA includes an e-learning and online certification platform to ensure continuous up-gradation of skills for all our partners.


Being a knowledge centre, it offers courses teaching all aspects surrounding the experience of Chai - from learning how to prepare a perfect cup of Chai, and to identify the sensory characteristics of a great cup of Chai.


Chai Point is committed to creating a strong organizational culture by including, inspiring and engaging all our employees. As part of our endeavour to create an inclusive culture, we employ differently abled personnel in our workforce. Reflecting our core values, it gives every person the opportunity to excel in a high–performing environment.


Chai Masters, our annual corporate event, celebrates the passion, commitment, and discipline of our store partners by selecting the best among them through a companywide Chai quality focused competition. It aims at building quality and consistency within the company. The event sees participation from our in-store partners from across the country, they are trained to new methods, recipes, and techniques. This is followed by the evaluation of their Chai making skills.